Health & Wellness

Hospital

Concierge Ambassador

Concierge ambassadors are the first point of contact for patients and visitors and are an integral part of the patient experience. Excellent customer service skills are a must. One shift per week for a minimum of six months is required.
Feb 13, 2019  12:00PM
4 Hours
2 Shifts Available
Volunteers Who Stepped Up
  • Abhiram Kodali
  • Alison Draeger
  • Fariha Akbar
  • Harini  Repaka
  • Lindsey Umana
  • Monalisa Panda
  • Shivam Gupta
  • Shreya Gharge

More Details

Responsibilities of Concierge Ambassadors include:  Greet and assist with incoming surgery patients. Answer questions, direct and escort patients and visitors, answer phones, deliver flowers and provide guest resources. Check on patients and family members in waiting rooms and lobby to ensure their comfort and a positive experience.  Restock coffee bar, patient education and libraries. 

Selected volunteers must:
  • Attend an informational meeting
  • Complete a two-step TB, drug and nicotine screening
  • Submit to a background check
  • Attend a mandatory orientation meeting
  • Receive "on the job" training
Please contact Jennifer Coleman (Volunteer Services Coordinator) at Jennifer.Coleman1@BSWHealth.org or 972.963.3072 for an application.

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