Become a Mental Health Navigator!
The Here For Texas Mental Health Navigation
Line is a non-clinical service dedicated to educating, informing and
offering support to individuals seeking information about mental health
services and resources. Our mental health navigators will consist of volunteers
and staff we will train in case management and mental health education.
Our goal is to make life-changing and life-saving connections between people who need mental health resources and the professionals who provide services.
Responsibilities of Mental Health Navigators
calls for help regarding mental health information and resources.
pertinent information to assess needs and develop an action plan with the
- Provide information about mental health conditions and treatment strategies.
caller information, mental health concerns, and services provided.
- Follow up with callers to assess progress.
A Mental Health Navigator must be:
- At least 18 years
to master the case management software and telephone system
talking on the phone
to discuss difficult, complex topics
to comply with confidentiality and legal requirements
to work in a team environment
quick learner and able to adapt to new challenges
to communicate with empathy
to provide an empathetic ear to individuals from diverse cultural backgrounds,
religious beliefs, and age groups, including adults, youth, family members, professionals
and community agencies
28 hours of classroom training
Weekday training dates are available.
After the training is complete, volunteers are asked to serve a minimum of six hours per month (two 3-hour shifts, or one 6-hour shift) for at least six months. At this time, shifts are available Monday through Friday between 12:00 p.m. and 6:00 p.m.
Grant Halliburton Foundation staff is dedicated to creating a fulfilling and effective volunteer opportunity for you. Thank you for your commitment to our community!