LONG-TERM CARE VOLUNTEER OMBUDSMAN:
ADVOCATES for frail, vulnerable elderly in long-term care homes are needed!
Known as Ombudsmen, these volunteers are TRAINED and CERTIFIED to identify, investigate, and resolve complaints by or on behalf of residents living in Dallas County (Texas) nursing homes and assisted living facilities.
Certified Volunteer Ombudsmen spend a minimum of 2 hours per week visiting residents and advocating for their rights and quality of care. One year commitment, references/conflict of interest and a criminal background check are required.
To Learn more about the role of an ombudsman, please copy & paste the links below in your browser to watch two YouTube training video from the State Long-Term Care Ombudsman Program: Advocacy and Communication Skills:
Scenario 1: Anne Walker: https://www.youtube.com/watch?v=Sm-8DsnDnxo&feature=youtu.be
Scenario 2: Brian Brashear: https://www.youtube.com/watch?v=BZJtzm_sA1Q&feature=youtu.be
Don't miss out on this rewarding opportunity to make a big difference in the quality of life of our most often forgotten seniors. Contact Suzanna Sulfstede, Program Director, for more information at 214-823-5700 or firstname.lastname@example.org.